Contact information

CONTACT XOLOTL

LUXURY CARE FOR LEGENDARY SKIN

At XOLOTL, exceptional care extends beyond our products. We are committed to providing thoughtful, attentive service and a personalized experience for every customer.

Whether you have questions about our collections, need assistance with an order, or wish to learn more about our brand, we welcome the opportunity to assist you.

CUSTOMER CARE

Email: xolotl@xolotlproducts.com

Telephone: 844-996-5685 (844-9XOLOTL)

Website: www.xolotlproducts.com

CUSTOMER SERVICE HOURS

Monday–Friday: 10:00 AM–5:00 PM Pacific Time

Saturday–Sunday: 10:00 AM–2:00 PM Pacific Time

For assistance with an existing order, please include your order number when contacting us.

We strive to respond to inquiries promptly during our regular customer-service hours.

XOLOTL

Skin. Scent. Ritual. Adornment.

Where Ancient Ritual Meets Modern Luxury.